They refused to give me change,I was their commercial customer and I was only 1 minute away from the bank, I really should cancel it
Tibai Houya
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May 09, 2023
Opening a business account... The person who takes care of us doesn't even know the system... She fills out the forms blindly and doesn't even know if what she's doing is the right thing to do. It’s magical to see!
Judy Hage Youssef
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September 24, 2021
The girl who greeted me at the front desk is so condescending zero customer service...
I am posting this comment following a second visit to this branch and this is my second interaction with this girl (similar) really not professional, really not pleasant. There was a young man who passed before me, she chatted with him and asked questions (outside his service) and when it was my turn it seemed like she even wanted to take the trouble to explain his phrase, really special.
Plus I arrived to pay my welcome taxes and she gave me the wrong payment code for the city...
jean-philippe stjean
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June 28, 2023
Terrible opening hours. 10 a.m. to 3 p.m., except Thursday. Must miss work to have a simple banking service that requires a human.
Margarita Palacios Marquez
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March 03, 2021
Very good service from my advisor, proactive follow-ups, she takes care of my retirement planning. The team is very focused on customer service. I recommend! Very good service for Latino clients
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310 Bd Saint-Luc Bureau 1, Saint-Luc-Village, QC J2W 2A3, Canada
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They refused to give me change,I was their commercial customer and I was only 1 minute away from the bank, I really should cancel it
Opening a business account... The person who takes care of us doesn't even know the system... She fills out the forms blindly and doesn't even know if what she's doing is the right thing to do. It’s magical to see!
The girl who greeted me at the front desk is so condescending zero customer service... I am posting this comment following a second visit to this branch and this is my second interaction with this girl (similar) really not professional, really not pleasant. There was a young man who passed before me, she chatted with him and asked questions (outside his service) and when it was my turn it seemed like she even wanted to take the trouble to explain his phrase, really special. Plus I arrived to pay my welcome taxes and she gave me the wrong payment code for the city...
Terrible opening hours. 10 a.m. to 3 p.m., except Thursday. Must miss work to have a simple banking service that requires a human.
Very good service from my advisor, proactive follow-ups, she takes care of my retirement planning. The team is very focused on customer service. I recommend! Very good service for Latino clients