Worst service I've ever received. I'm still trying to talk to a supervisor about a complaint I placed there. Never able to reschedule with anyone competent or even return my calls.
WW
-
September 04, 2025
Its crazy. I spent 1h there for a 5 minute transaction and in the spawn of that time witnessed so many illegal things the employees did to avoid helping their customers. It's mind boggling. NBC is already irrelevant but this is insane
Arnold Downey
-
May 10, 2025
Didn't think NBC could get any more useless, but now they don't even do cash transactions on Saturdays. Their regular hours are incredibly inconvenient during the week so you need to literally take time off of work just to get some cash out in 10s. Why do I even pay client fees? Will definitely be changing financial providers.
Max Gendron
-
May 10, 2025
Banque National is already one of the worst banks but this location takes the cake. These people will do anything to avoid helping you. Employees are clueless, took 30mins to do a transaction that usually takes 5mins. These people Had no clue how to deposit a check in USD . Asking me if I tried through the app. I explained that USD Checks have to be deposited at the counter and have completed this transaction many times with no issue. It took 3 employees behind an iPad for 30mins to figure it out. Once they succeeded, They forgot to give my debit card back. No printers (they are apparently broken…) therefore no printed proof of transaction. This is a bank…make it make sens
William Prince
-
October 28, 2025
$4 ATM service fees. $3 is standard, it's worthwhile to go elsewhere. Banks rob us aleady.
Our Address
801 Rue Sainte-Catherine E, Montréal, QC H2L 4M4, Canada
Claim Listing: National Bank
Please Login or Register an Account to Claim Listing
Worst service I've ever received. I'm still trying to talk to a supervisor about a complaint I placed there. Never able to reschedule with anyone competent or even return my calls.
Its crazy. I spent 1h there for a 5 minute transaction and in the spawn of that time witnessed so many illegal things the employees did to avoid helping their customers. It's mind boggling. NBC is already irrelevant but this is insane
Didn't think NBC could get any more useless, but now they don't even do cash transactions on Saturdays. Their regular hours are incredibly inconvenient during the week so you need to literally take time off of work just to get some cash out in 10s. Why do I even pay client fees? Will definitely be changing financial providers.
Banque National is already one of the worst banks but this location takes the cake. These people will do anything to avoid helping you. Employees are clueless, took 30mins to do a transaction that usually takes 5mins. These people Had no clue how to deposit a check in USD . Asking me if I tried through the app. I explained that USD Checks have to be deposited at the counter and have completed this transaction many times with no issue. It took 3 employees behind an iPad for 30mins to figure it out. Once they succeeded, They forgot to give my debit card back. No printers (they are apparently broken…) therefore no printed proof of transaction. This is a bank…make it make sens
$4 ATM service fees. $3 is standard, it's worthwhile to go elsewhere. Banks rob us aleady.