I want to scold this bank every time when I come to this bank. The corporate counter service it sets up is never staffed! If possible, transfer your business bank account to another bank with good service! This time I waited for one hour until all the other service people had been served before they had to serve me!
Anna Dowdall
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September 05, 2022
The customer service here is awful. I only use this place once a month, I wish I didn't have to. When I go into my BMO, the difference is bizarre. There, I'm actually a person. Even the new tellers are rude, they learn the culture fast. Avoid if you can.
Québec
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March 20, 2017
Are you busy? Are you in a rush? Do you need specific questions answered in a timely manner? Because none of this matters here.
Enjoy long waiting line and obnoxious machines telling you where to go before waiting even longer!
Not as great as you'd think.
They do have 4 ATM so there's a bit of a relief there but the clerks are basically useless and they all respond to the manager which is worse than Schrödinger's cat: he is there to answer clerks questions (kind of) and also not there if YOU need to talk to him.
The waiting line music is elevator level and will fill you with existential dread.
Joyce Taitt
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January 29, 2019
I'm worth on paper 2.8million dollars I have properties. I went to borrow on my properties that r almost all paid for. .I am still waiting for my money it's been close to 2 months. .we r 2 owners that borrowed a total of 90 thousand dollars. .it's approved but yet my partener gets a call to ask for I guess me my partner noticed it was the bank so he asked what about my side of the loan and the answer was who r you. ..
I am still waiting I get a email saying that the bank will pay my bills 2 mrw . ..😲 what. ...I have bills that the amount r wrong who the hell r they to pay my bills.. I understand they would want a confirmation on certain bills paid I have no prlb wt that. .. but yo go ahead n pay my bills without knowing if the balances r true. ..wich I know some r not. ..I never had a bank do this and I made many many loans of all kinds and never did I have them pay anything for me. ...I had one father and one mother I don't need a bank acting like one especially when I have 2.8million of properties. .😠😠😠😠😠😠😠two pisted off customers.......that will pull there business from there I guess we to poor unimportant for them 😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😬😠😠😠😠😠😠😠😠😠😠😠😠
Thomas Clegg
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September 29, 2019
CONDO OWNERS BEWARE
Told to come to this bank to have something signed for the condo account, they refer me back to the business center help line which referred me to this branch. Classic run around experience.
This branch is terrible and needs training on business accounts, the staff have a typical not my problem attitude and take any chance to pass the buck.
Still have an ongoing issue, could not recommend any less.
I want to scold this bank every time when I come to this bank. The corporate counter service it sets up is never staffed! If possible, transfer your business bank account to another bank with good service! This time I waited for one hour until all the other service people had been served before they had to serve me!
The customer service here is awful. I only use this place once a month, I wish I didn't have to. When I go into my BMO, the difference is bizarre. There, I'm actually a person. Even the new tellers are rude, they learn the culture fast. Avoid if you can.
Are you busy? Are you in a rush? Do you need specific questions answered in a timely manner? Because none of this matters here. Enjoy long waiting line and obnoxious machines telling you where to go before waiting even longer! Not as great as you'd think. They do have 4 ATM so there's a bit of a relief there but the clerks are basically useless and they all respond to the manager which is worse than Schrödinger's cat: he is there to answer clerks questions (kind of) and also not there if YOU need to talk to him. The waiting line music is elevator level and will fill you with existential dread.
I'm worth on paper 2.8million dollars I have properties. I went to borrow on my properties that r almost all paid for. .I am still waiting for my money it's been close to 2 months. .we r 2 owners that borrowed a total of 90 thousand dollars. .it's approved but yet my partener gets a call to ask for I guess me my partner noticed it was the bank so he asked what about my side of the loan and the answer was who r you. .. I am still waiting I get a email saying that the bank will pay my bills 2 mrw . ..😲 what. ...I have bills that the amount r wrong who the hell r they to pay my bills.. I understand they would want a confirmation on certain bills paid I have no prlb wt that. .. but yo go ahead n pay my bills without knowing if the balances r true. ..wich I know some r not. ..I never had a bank do this and I made many many loans of all kinds and never did I have them pay anything for me. ...I had one father and one mother I don't need a bank acting like one especially when I have 2.8million of properties. .😠😠😠😠😠😠😠two pisted off customers.......that will pull there business from there I guess we to poor unimportant for them 😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😬😠😠😠😠😠😠😠😠😠😠😠😠
CONDO OWNERS BEWARE Told to come to this bank to have something signed for the condo account, they refer me back to the business center help line which referred me to this branch. Classic run around experience. This branch is terrible and needs training on business accounts, the staff have a typical not my problem attitude and take any chance to pass the buck. Still have an ongoing issue, could not recommend any less.