I had the distinct pleasure of speaking with Gabriela. She took the time and had the patience to properly explain and go over the basics with me. I was trying to get a general understanding of the different financing and investment options. She went on to answer all my questions and helped me better understand. She is relatively new to this particular establishment but her professionalism, trustworthyness and kindness were much appreciated and I look forward to communicating with her in furture encounters.
Thank you Gabriela
Tarek
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November 01, 2021
Friendly staff however extremely long wating time for transactions over the counter. Been waiting in line for an hour. This branch needs to have more people behind the counter especially on rush hours.
Quinto Marchei
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January 16, 2022
Excellent service!!
Roche Roche
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April 30, 2021
If I can give a 0 star I will
Poor service for a simple transaction
I called the BNC branch located at 8450 Lacordaire st-Léonard at 9:22 a.m. on 2021/04/28 to order cash, went to pick it up the next day, no one answered, I left a message with my data, the amount and everything, no one returned the call.
I show up the next day at 11:30 a.m. to get my money back supposedly I have to speak in person with an agent and give a deadline of 2 business days, so I have to get my money back until 2020/05/03.
Now I won't hide from you that I started shopping for another institution
cindy vella
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May 15, 2019
It is unacceptable not to be able to obtain rapid service from your bank. I have suffered card fraud and I can't contact anyone. Waiting for over 1 hour on their automated service. Very disappointed not to be able to count on my bank in these stressful times, I do not recommend this bank and I and my partner are preparing to change.
I had the distinct pleasure of speaking with Gabriela. She took the time and had the patience to properly explain and go over the basics with me. I was trying to get a general understanding of the different financing and investment options. She went on to answer all my questions and helped me better understand. She is relatively new to this particular establishment but her professionalism, trustworthyness and kindness were much appreciated and I look forward to communicating with her in furture encounters. Thank you Gabriela
Friendly staff however extremely long wating time for transactions over the counter. Been waiting in line for an hour. This branch needs to have more people behind the counter especially on rush hours.
Excellent service!!
If I can give a 0 star I will Poor service for a simple transaction I called the BNC branch located at 8450 Lacordaire st-Léonard at 9:22 a.m. on 2021/04/28 to order cash, went to pick it up the next day, no one answered, I left a message with my data, the amount and everything, no one returned the call. I show up the next day at 11:30 a.m. to get my money back supposedly I have to speak in person with an agent and give a deadline of 2 business days, so I have to get my money back until 2020/05/03. Now I won't hide from you that I started shopping for another institution
It is unacceptable not to be able to obtain rapid service from your bank. I have suffered card fraud and I can't contact anyone. Waiting for over 1 hour on their automated service. Very disappointed not to be able to count on my bank in these stressful times, I do not recommend this bank and I and my partner are preparing to change.