excellent customer service everytime I go to this RBC branch with or without appointment. Only downside is the 3x15 mins RBC reserved customer parking in front of it are always taken by non-rbc customers (mainly the customers from the shops next to the branch) Already filed a few complaints but never resolved. Which make me always have to find a parking either on the walmart parking side or all the way on the opposite side of the bank. Very frustrating on that point.
Mohannad Nemeh
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November 06, 2024
Such a rude customer service. The middle aged lady who I believe is 40 years old, wearing glasses and decked out in dated jewelry treated me with such disgrace. What an awful and miserable person, truly feel sorry for you ma belle.
MINH NHAT LE
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November 08, 2023
Came without appointment! And received anamazing service from Banking Advisor Sushmita Mitra! Have a chance to talk with Community manager Hanane as well! They’re very professional and helpful! This is one of the best Rbc bank I ever visited! 5 stars for the. Bank and 10 stars for Sushmita Mitra!
Alberto Salmeri
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April 10, 2025
No staff, slow service, line up, long waiting time, they actually dont care
Daniel B.
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November 05, 2023
Very bad service to customer. Tellers are impolite and seem untrained. Today, one of them felt in power of questioning my immigration status (I'm legally working in Canada, by they way). She denied a credit card renewal. 2 weeks ago, another teller had told me my new card was ready and being sent by mail (this didn't happen, of course). I'm moving my money out of this bank as soon as I can.
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excellent customer service everytime I go to this RBC branch with or without appointment. Only downside is the 3x15 mins RBC reserved customer parking in front of it are always taken by non-rbc customers (mainly the customers from the shops next to the branch) Already filed a few complaints but never resolved. Which make me always have to find a parking either on the walmart parking side or all the way on the opposite side of the bank. Very frustrating on that point.
Such a rude customer service. The middle aged lady who I believe is 40 years old, wearing glasses and decked out in dated jewelry treated me with such disgrace. What an awful and miserable person, truly feel sorry for you ma belle.
Came without appointment! And received anamazing service from Banking Advisor Sushmita Mitra! Have a chance to talk with Community manager Hanane as well! They’re very professional and helpful! This is one of the best Rbc bank I ever visited! 5 stars for the. Bank and 10 stars for Sushmita Mitra!
No staff, slow service, line up, long waiting time, they actually dont care
Very bad service to customer. Tellers are impolite and seem untrained. Today, one of them felt in power of questioning my immigration status (I'm legally working in Canada, by they way). She denied a credit card renewal. 2 weeks ago, another teller had told me my new card was ready and being sent by mail (this didn't happen, of course). I'm moving my money out of this bank as soon as I can.